Privacy Policy

Paradise Marina Place

At Paradise Marina Place , we are committed to protecting the privacy and security of our clients' personal information. This policy outlines how we collect, use, and disclose personal information in compliance with the British Columbia Personal Information Protection Act (PIPA).

1. Information We Collect

To provide marina slips, boat rentals, and related services, we collect information that may include:

Identity & Contact: Name, home address, phone number, and email.
Verification: A copy or record of government-issued photo ID (to verify age and identity for rental agreements).
Safety & Licensing: Pleasure Craft Operator Card (PCOC) details or other boating certifications required by Transport Canada.
Financial: Credit card details and billing information for deposits and payments.
Equipment Data: For rentals, we may collect GPS location data from the watercraft to ensure safety and compliance with boundary limits.

2. Purpose of Collection

We collect this information for the following reasons:

To process bookings and manage rental agreements.
To verify that operators meet the legal age and competency requirements for watercraft.
To secure equipment through damage deposits.
To ensure the safety of our guests and the recovery of equipment via GPS monitoring.
To communicate important safety updates, weather alerts, or booking changes.

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure in accordance with this policy.

Explicit Consent: We obtain clear consent for credit checks or marketing communications.
Implied Consent: When you voluntarily provide information for a booking, we assume consent for that specific purpose.
Withdrawal: You may withdraw consent at any time (subject to legal or contractual restrictions) by contacting our Privacy Officer.

4. Disclosure to Third Parties

We do not sell your data. We only share information with third parties when:

Processing payments (via secure third-party payment gateways).
Required by law (e.g., law enforcement or Transport Canada inquiries).
Necessary for emergency services (e.g., Search and Rescue) in the event of an accident.

5. Data Security & Retention

We employ physical, electronic, and procedural safeguards to protect your data.

Digital Data: Stored on secure, encrypted servers.
Physical Data: Kept in locked filing cabinets with restricted staff access.
Retention: We only keep your information for as long as necessary to fulfill the purposes above or to meet legal/tax requirements (typically 7 years for financial records).

6. Access to Your Information

Under PIPA, you have the right to access your personal information held by us. To request a copy or report a correction, please contact our Privacy Officer at the email below.

7. Contact Us

For questions regarding your privacy, please contact:

Privacy Officer: Karen

Email: ParadiseMarinaPlace@gmail.com

Address:

1241 Sutherland Dr

Cowichan Bay, BC V0R 1N2